The results are in from our first ever Supporter Survey
Here at Tommy’s, we’re working every day to make the UK the safest place in the world to give birth. In order to do so, it's vital that we inspire and engage all those that support us and use our services.
By running our first ever Supporter Survey, we wanted to find out first-hand what our community feels that we’re doing really well at – but also where we need to improve.
We were pleased to find out that our community rated us excellent or great in key pillars of our work:
We have also felt reassured that results from the survey showed that our supporters understand and are fully behind our goal to make pregnancy safer for all.
The groundbreaking work happening at our Research Centres could not happen without every single member of our community being behind the work that we’re doing to change outcomes for families.
As part of the survey, we were keen to understand how those that support us are feeling in the current climate with pressures on the NHS, the cost of living crisis and other factors that are front of mind at the moment.
We’re always striving to make sure our community feels heard and supported, when they need it most.
It’s vital for us to know where we can improve and the work that we need to do to give our community a better experience with us. That's why it was vital for us to understand how our communications are currently received:
All feedback is important to us and knowing this means we can improve and build on this moving forward.
The results also showed that our community want to hear more from us on our latest research breakthroughs, updates on our policy work and more about our pregnancy and baby loss support in the workplace. These changes have already been actioned as we progress into 2023.
